July 8, 2021
The Sexology Institute, a sex-positive education center and boutique, is seeking a part-time boutique concierge (customer service representative) to join our Southtown location family. An ideal candidate will have strong customer service skills and retail background, a flexible schedule – including availability on nights and weekends - a passion for sexual health and an interest in sex education.
Since 2015, the Sexology Institute has taught that everyone has the right to sexual fulfillment. Our mission is to support our community’s sexual growth and exploration by providing an upscale, educational and specialized experience.
Boutique Concierge Job Description:
A Boutique Concierge (customer service representative) is primarily responsible for point of sale. This includes communicating information about the boutique’s various products, including sizing, product use, functions, properties, etc. Other duties include making relevant point of sale purchase recommendations (such as apparel accessories, toy accessories, lubricants, stimulants, etc). Boutique Concierges will need to be comfortable using an iPad tablet. General knowledge of Square POS software is a plus but not mandatory.
Boutique Concierges are also expected to greet customers as they enter the store, be aware of all promotions, discounts, coupons and cross-promotions that the Sexology Institute has, and to participate in a core sex education training and maintain a general knowledge of products in the store by also attending periodic, mandatory in-service trainings. Boutique Concierges will have the opportunity to advance to become certified instructors in the institute’s core curriculum.
Boutique Concierges are expected to execute daily upkeep tasks including restocking and cleaning, especially during down-time. Boutique Concierges will be expected to assist with special projects (i.e. processing shipments, merchandising, organization projects, special events, etc.) that are assigned in addition to regular daily upkeep. Boutique Concierges will need to be able to lift up to 20 lbs. and handle minor store maintenance.
Boutique Concierges starting wage is $12.50/hr. The Sexology Institute tailors a unique customer experience and bases sales off of the customer’s needs, wants, and budgets. Therefore, all staff members work as a team and do not work off commission-based selling. Boutique Concierges will be eligible for incremental, performance-based raises only at the time of their yearly review. We're currently hiring part time only, and hours could range from 15-20 hours a week.
Please email cover letter and resume to email@example.com with “Part-Time Boutique Concierge Job" in the subject line. We are an Equal Opportunity Employer. LGBTQ+, Women, and BIPOC encouraged to apply.
On your cover letter:
Please tell us what sex positivity means to you.
Please let us know what your availability will be.
Please provide your social-media handles if applicable: Instagram, Facebook, Twitter, and/or TikTok.
*Please note all staff must wear face coverings and additional cleaning procedures are required at this time due to COVID-19.